PRIVACY POLICY | Filco's Fencing

Privacy Policy and Collection Statement

Effective Date: January 2025

At Filco's Fencing and Gates, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy and Collection Statement outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you:

Make an inquiry about our products or services.

Request a quote.

Place an order.

Participate in surveys, contests, or promotions.

Interact with us through our website, social media platforms, or other communication channels.

The types of personal information we may collect include but are not limited to:

Name
Contact details (address, email address, phone number)
Payment information
Demographic information
Interests and preferences
Feedback and reviews

2. Use of Personal Information

We may use your personal information for the following purposes:

To provide products and services to you.
To process and fulfill your orders.
To communicate with you regarding your inquiries, orders, or account.
To send you promotional materials, special offers, or other marketing communications.
To personalize your experience and improve our products and services.
To conduct research, surveys, or analysis to better understand our customers' needs and preferences.
To comply with legal obligations.

3. Disclosure of Personal Information

We may disclose your personal information to:

Our employees, contractors, and service providers who assist us in providing products and services to you.
Third-party suppliers and partners involved in delivering products or services to you.
Regulatory or government authorities as required by law.

We will not disclose your personal information to third parties for marketing purposes without your consent.

4. Data Security

We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction of your personal information.

5. Access and Correction

You may request access to the personal information we hold about you or request corrections to your personal information by contacting us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal information, please contact us at:

Filco's Fencing and Gates [filcosfencing@yahoo.com]

9. Additional Information

For more information about privacy in Australia and your rights under the Privacy Act, you may visit the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.

By providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for choosing Filco's Fencing and Gates. We value your privacy and appreciate the trust you place in us.